Privacy Policy
digiDirect respects your privacy and we are committed to the protection of personal information. We collect personal information to assist us in providing you with services as well as information on either products and services offered by us. References to “personal information” in this Policy means information from which your identity is apparent or may be reasonably ascertained such as your name, address, telephone number, email address and photographs and images that are provided to us.
digiDirect is bound by and complies with the Australian Privacy Act and Australia’s NPPs.
Purposes for Collecting Personal Information
digiDirect collects the personal information it requires for the following purposes:
- Selling, promoting and providing products and services as requested by you
- Registering and handling of product warranties
- Responding to communications from you
- Providing you with information that you request (by post, telephone or email)
- Registering you in programs that you wish to join
- Sending you additional information on our products and services which we think may be of interest to you
- Sending you information on products and services of our select business partners which we think may be of interest to you
- If you do not wish to provide digiDirect with personal information, we will be unable to properly provide you with the products, services, information and/or warranty that you require
Electing Not to Receive Additional Information on Products and Services
If you do not wish to receive additional information on our products and services or on the products and services of our select business partners you can request us not to send that information by contacting us as detailed below.
- If you supply us with your personal information via a website owned and operated by digiDirect, you may utilise a function on that website to "unsubscribe" from receiving that additional information at the time you supply us with your personal information via that website.
- When that additional information is sent to you by email, you can utilise a function linked to that email to "unsubscribe" from receiving further additional information.
digiDirect will honour and respect any request made by you in any of the ways outlined above to cease receiving that additional information.
Provision of Personal Information to Contractors, Related Companies and Business Partners
It is sometimes necessary for us to pass on some of your personal information and your requested delivery information to other organisations which are contracted by us to assist in providing some products and services. We require these organisations to have compliant privacy procedures in place and to only use your personal information to assist us in providing those products and services and for no other purpose.
digiDirect may occasionally disclose personal information to its related companies. If any of that personal information is not de-personalised before it is provided to them, those related companies will be required by us to abide by any express choices that you may have made regarding the use of your personal information.
Under no circumstances will we share your personal information with any of our related companies for their marketing purposes if you have elected not to receive any marketing and product information from digiDirect
digiDirect may also share personal information with business partners for whom digiDirect operates a web-page or business partners who operate co-branded web-pages in conjunction with digiDirect.
